Prescriptions

Ordering repeat prescriptions

The easiest ways to order repeat prescriptions are:

  • using your NHS account (through the NHS website or in the NHS App)
  • using the GP online system, Patient Access, via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

  • bring the paper form to the surgery and place it in the letter box at the entrance to the surgery
  • post it with a stamped addressed envelope
  • email your repeat request

We do not take repeat prescription requests over the phone.

Collecting your prescription

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • on the app or website where you order repeat prescriptions
  • at your GP practice
  • at any pharmacy that accepts repeat prescriptions

 

 

Non-urgent advice: How to get emergency prescriptions

If you have run out of your prescribed medication and need it urgently contact NHS 111 online emergency prescriptions to request a limited emergency supply of medication. 

This can be sent to a pharmacy of your choice.

You can also get advice and help by telephone by calling NHS 111.

  • This must be a medicine that you are prescribed regularly through a repeat prescription.
  • You cannot use this service for antibiotics or for controlled drugs that require identification to collect.

Electronic prescription service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from.

What does this mean for you?

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

 

Questions about your prescription

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the GP surgery about your prescription:

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • coughs
  • colds
  • sore throats
  • tummy trouble
  • aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

Non-urgent advice: Pharmacy First

Pharmacists can give you advice on a range of conditions and suggest medicines that can help.

They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:

  • earache (aged 1 to 17 years)
  • impetigo (aged 1 year and over)
  • infected insect bites (aged 1 year and over)
  • shingles (aged 18 years and over)
  • sinusitis (aged 12 years and over)
  • sore throat (aged 5 years and over)
  • urinary tract infections or UTIs (women aged 16 to 64 years)

If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed.

They will then update your GP health record.

If you are not within these age ranges, a pharmacist can still offer advice, but you may need to see a GP for treatment.

 

Sedatives and Flying - With immediate effect

Fear of Flying – Why We Do Not Prescribe Sedatives

Upon review and in keeping with guidance and other GP practices we will no longer and will not prescribe sedatives for flying. This stance is supported by NHS england and local prescribing committees, and the BNF (British National Formulary).

We understand that fear of flying can be very distressing. For some people it causes significant anxiety in the lead-up to travel and during the flight itself. We take these concerns seriously and want to support you in managing them safely and effectively.

However, our practice does not prescribe sedative medication (such as benzodiazepines) for fear of flying. This is in keeping with other practices, 

Below we explain why.

1. Unpredictable Effects

Sedative medications can affect people very differently.

  • Some people experience the expected calming effect.
  • Others may become paradoxically agitated, restless, or disinhibited.
  • Older adults are particularly at risk of confusion or agitation.

It is not possible to reliably predict how an individual will respond, even based on having previously taken this medication, especially in a stressful environment such as air travel.

2. Increased Risks During Air Travel

Aircraft cabins operate at altitude, where oxygen levels are lower than at sea level. Although this is safe for most passengers, everyone on board is relatively more hypoxic (has lower oxygen levels) than usual.

Sedatives can:

  • Suppress breathing
  • Increase drowsiness and reduce alertness
  • Interact with alcohol or other medications
  • Have stronger or more prolonged effects depending on your general health
  • Increase the risk of DVT (Deep vein thrombosis)

This combination can make taking these medications at altitude potentially unsafe.

3. Safety in an Emergency

In the unlikely event of an emergency, all passengers must be able to:

  • Follow instructions quickly
  • Evacuate the aircraft promptly
  • Assist dependants if necessary

Sedation can slow reaction times, impair coordination, and reduce awareness. This may put you and others at risk and could obstruct emergency procedures.

4. Legal and Travel Considerations

Many sedative medications are controlled drugs. Some countries have strict rules regarding their importation. Carrying them without appropriate documentation may cause legal difficulties while travelling.

5. It Does Not Treat the Underlying Anxiety

Sedatives may temporarily suppress symptoms, but they do not address the underlying fear or anxiety. In some cases, reliance on medication can make long-term anxiety management more difficult.

Evidence-based approaches such as cognitive behavioural therapy (CBT) and structured fear-of-flying programmes are far more effective for lasting improvement.

What Can Help 

We are committed to helping you manage your fear of flying in safer, more effective ways. Options include:

·          British Airways – Flying With Confidence

      • Virgin Atlantic – Flying Without Fear
      • EasyJet – Fearless Flyer

Some private providers may offer alternative assessments if you wish to explore that route independently.

Your safety and wellbeing are our priority.

Page last reviewed: 12 June 2026
Page created: 26 July 2024